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Industries Retail

Retail

Unified customer and inventory data that powers personalisation and demand planning.

Demand forecastingCustomer 360 & personalisationInventory optimisation
10+ retail brands supported
96% success rate
Retail industry visual

22%

Fewer stockouts

Days → Hours

Forecast refresh time

200+

Stores on one model

Featured use case

A problem we solved

Retail industry visual

The problem, solved

A multi-region retailer ran demand forecasting on spreadsheets refreshed days apart. We unified POS, promotional, and weather data into one daily-refreshed model, cutting stockouts by 22%.

The challenge

Store-level demand forecasts relied on spreadsheets and static rules. POS, promotional, and weather data lived in separate systems with no shared model, and forecast refreshes took days — too slow to react to demand shifts.

How we transformed it

Karsient built a unified demand-signal pipeline blending POS transactions, promotional calendars, and weather data into a single feature set on Databricks, replacing spreadsheet-driven planning with an automated, governed model refreshed daily.

Architecture

How data moves through a Retail platform

Sources through to outcomes — the layers, and the live movement of data between them.

Sources

  • POS transactions
  • Promotional calendars
  • Weather feeds

Ingestion

  • Daily batch pipelines
  • Streaming POS events

Lakehouse

  • Unified demand-signal model
  • Governed feature store

Analytics & AI

  • Demand forecasting
  • Customer 360 & personalisation

Live data flow · sources to outcomes

Benefits

What the business gained

One consistent demand model instead of per-region spreadsheets

Daily forecast refresh instead of a days-long manual cycle

Planner time redirected from data assembly to exceptions

A shared feature store reused across planning teams

What's next

Where this is heading

The same demand-signal pipeline is now being extended into dynamic pricing pilots, reusing the feature store built for forecasting rather than starting a new data project from scratch.

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