Case Studies → Manufacturing

One data platform across 10+ global markets for an industrial manufacturer

A global industrial manufacturer needed a single, governed view of performance across markets that had each grown their own reporting, tooling, and definitions.

10+ markets on one platform300+ users on role-based dashboardsKPI definitions standardised enterprise-wide

Client challenge

What was wrong with the legacy environment

Each market ran its own reporting stack with inconsistent KPI definitions

Leadership depended on regional teams to manually assemble a consolidated view

Ad hoc drill-down and trend analysis were effectively impossible

No single source of truth for sales, demand, and operational metrics across markets

Modernization approach

How Karsient approached the transformation

Karsient consolidated on-prem and cloud source systems into a single governed Lakehouse, standardising KPI logic centrally so every market reports against the same definitions while retaining market-specific compliance controls.

Architecture

The modern target architecture

Automated ingestion from ERP, CRM, and manual data sources per market

A central Lakehouse handling transformation, aggregation, and KPI calculation

Market-level data isolation for security and regulatory compliance

Mobile-enabled, role-based dashboards for executive and market teams

Migration

Migration & re-engineering strategy

Markets were onboarded in waves, starting with the highest-volume regions, with KPI outputs validated against each market's legacy reports before their local process was decommissioned.

Engineering improvements